1. Help Center
  2. System Configuration

Network ports and addresses used by Cameyo

Inbound and outbound ports required by a Cameyo server.

Inbound ports

  • In a typical setup, Cameyo servers require http/https port (usually 80/443) to be opened from the outside and/or inside your network, depending on which users you want to server: external or internal network users. If you don't want to serve Internet users but only internal users, then you only need to make http/https ports accessible for your internal network.
  • If your inbound https is blocked from the Internet, it is recommended (but not required) to still allow access to it from:
    • online.cameyo.com (in): Cameyo's backend controller and session initiator.
    • healthmon.cameyo.com (in): Cameyo's quality control bot.
  • If you plan to use Cameyo's native players (Windows and/or Android players), RDP port (3389) is required to be opened as well. Note that this is only the case if you plan to use native players, and that this port will still be protected by Cameyo's RDP Port Shield.
  • Once you've opened the relevant ports into Cameyo's server, test access by accessing the server's address with a browser from a remote machine using http://[host address], where the host address can either be its IP address / host name / FQDN. You should see an HTML page with the Cameyo logo.

Outbound addresses

  • If your organization blocks outbound Internet access, it is recommended to allow https access to:
    • Preferably: *.cameyo.com (out)
    • Alternatively (if this is not possible): api.cameyo.com, files.cameyo.com, alphafiles.cameyo.com, betafiles.cameyo.com (out)
  • Testing: launch a browser on the Cameyo server itself, and try to access https://online.cameyo.com and https://files.cameyo.com.
  • Google cloud features: if you plan on using Cameyo's Google-borne data persistence (SessionSync) or Google Drive, the following https addresses need to be opened as well: accounts.google.com, cloud.google.com, www.googleapis.com, storage.googleapis.com.

    Behind a proxy (advanced)

    If your Cameyo server has to go through proxy to connect to the Internet (typically only within Internet-isolated networks), make sure the Local System account on the Cameyo server has proxy access configured. You can do so in one of the following ways:

    • Either: allow direct outbound access to the above https addresses from this server.
    • Or: configure proxy settings as explained here.