• Log into the portal from a computer that has the device attached to it.
  • In the session settings page under "Native Player", make sure Kernel-mode USB redirection is checked.
  • If this computer hasn't run the Cameyo native player before, click on 'client' to install it (only needed once).
  • Click on the 'devices' list next to it:

  • You will then see a list of devices, as below. If the device you wish to redirect is present, select it and copy its ID into the Kernel-mode USB redirection text field. If you are not sure, you can check which device it is by disconnecting and reconnecting the device to the computer; it will become red when disconnected and green when connected.

  • If the device you wish to connect is not present, add this registry key and try again. You should see some additional devices: