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Troubleshooting Cameyo server connectivity issues

My online applications are not accessible / the server cannot be reached.

We have some steps which can help you quickly get Cameyo back up and running.

1) Check when last your Server responded with a Ping


2) Can you RDP to the server either via the Admin button or by generating RDP


3) Check that our services are running Apache and Cameyo

Apache Tomcat


Cameyo Remote App Pilot


4) Can you access http://localhost via the browser on the server and is the result this:


5) Please email support@cameyo.com if none of these steps are possible.